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“30% discount coupon for a compensation of delay” has been issued for individual Customers whose orders have been delayed over 3 months.

Dear customers,

“30% discount coupon for a compensation of delay” has been issued for individual Customers whose orders have been delayed over 3 months.

If you are missing a coupon issue, please contact us.

Have a wonderful day.

Sincerely yours,
DollShe craft

Posted on by dollshecraft in News&Notice34 comments

34 comments

    • dollshecraft

      this coupon apply to future purchases.
      Please let us know if you have any questions and we will respond promptly.

  • maitalia

    Hello,

    How are you, I have a question: can the coupon be used on a one order that contains more than one doll, or can it be used on only on one doll in the order?

    Thank you for taking the time to answer my question.

    Sincerely.

    M.Albanese

  • SvetlanaS7807

    My order is on 07 May 2017. I received my Arsen on November 1, 2017.
    Can I get a coupon?
    I do not have a coupon in my account.

  • Brandy

    Is this coupon only for people who ordered through DollSheCraft? Will it be offered for the people who are still waiting on your dolls through BJDivas?

  • callum91

    Hi Dollshe, does this discount apply from when the Pure Body orders happened, as I waited 18months , twice? This was before this new website, and points.
    Thanks 🙂

  • Muriel74

    Voilà presque un an que j’ai commandé ma poupée (order #2775 – december 29/2016).
    Je n’ai aucune réponse à mes messages.
    Pensez vous qu’un coupon de remise sur un prochain achat permettra à cette poupée d’arriver plus vite ?
    J’en doute…

  • MageCap

    Hello!

    I ordered a 44cm Saint in July 2017. Is there any word on when I can expect him to be finished?

    Also, is the coupon applied to the member account or is it an email coupon? I have not seen either.

    Thanks 🙂

  • Kiyakotari

    Hello Dollshe,
    Does this coupon apply from when the Pure Body orders happened? I waited more than three months, before this new website and points system.
    Thank you.

    • Kiyakotari

      Hello Dollshe,

      I am waiting to hear back. My order was delayed. I waited over 6 months for my doll, which I know is not as long as some customers, but it is over the 3 months length mentioned…

      Thank you.

      • Kiyakotari

        Please reference your reply to CALLUM91, above:

        CALLUM91 – November 21, 2017 at 7:47 am
        Hi Dollshe, does this discount apply from when the Pure Body orders happened, as I waited 18months , twice? This was before this new website, and points.
        Thanks ?

        DOLLSHECRAFT – November 21, 2017 at 9:29 am
        Thank you for your long patience. We will apply the coupon manually.

        My order is from this same time period (it was also an order for the Pure Body final release). Why is CALLUM91’s order eligible for the coupon, and my order is not?

        • dollshecraft

          We are sorry that we give you inconvenience
          It seems like there is a misunderstood.
          After reviewing, We will send the info to your email.

  • Princess Banana

    Why would I want a coupon for a future purchase if that purchase would also take more than 6 months to arrive? I know most people falls into this business practice of forgiving something bad when something else is given for free. At this point if you have to give something for free give discounts on delayed orders. Thing is that you have a very bad business practice, for starters because you keep open orders and do new sales and events even before finishing previous batches. Your communication is very very VERY deficient even with your dealers and the waiting times are unacceptable when clearly you don’t know how to manage your time and schedule at all. Don’t misunderstand me, I do love your dolls and I wish you have a very successful business, but as it is now it simply doesn’t work.
    At least you could change the waiting times for dolls in their order pages to something realistic at least, so that people don’t feel lied to.
    I don’t want a coupon, I want my dolls that I’ve been waiting for more than 6 months (and mine are through a dealer, but you don’t have a professional relationship with them either). I’m not going to buy from you again, so I don’t need that coupon, but I do want what I paid for.
    Regards.

  • MS

    I ordered a doll the 14th of september 2016 and I’m still waiting for her.
    This is more than three months.
    Will I ever get her ?
    T.T

  • Jazz

    I am still waiting for any information on the delivery of my doll, which I paid for in February of 2017. It is almost a full year later and I have not received any information on it! I have emailed multiple times and once I got a response saying the doll would ship by October, but I never got tracking information, and the doll never arrived.
    Please, either give me some information, or I would like my money back. I’d prefer my doll, though.

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