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Q&A

We welcome your inquiries. The DollShe craft English site is operated by a professional translator. If there seems to be a mistranslation or if there is something you do not understand, please do not hesitate to contact us.

Q&A operations

1. English posting>Translated into Korean by a professional translator.
2. Korean translation of the posting>DollShe craft responds in Korean.
3. Korean response>Translated into English by a professional translator.
4. English translation of the response to the posting is uploaded onto the Q&A section.
5. Response completed

It takes 1~2 days for us to process your inquiry. Our response will be delayed on Korean national holidays, Saturdays, and Sundays.

We generally provide a response in 1-2 days for those posts submitted between Monday 9 a.m. and Friday 6 p.m. A response may take longer for those posts submitted between Friday 6 p.m. and Monday 9 a.m. and on Korean national holidays.

Please leave a new posting on our Q&A page as much as possible

There is no alarm function for posting so some posting could be omitted without checking if the pages go over. We check every page but sometimes we would be not be able to see every new reply on the original post that had written for a long time. We recommend you leave simple question on the Q&A page and if have many things to write then please email us. We can save all email get from you so omitted problem won’t happen.

We are sorry to bother you but except weekend, if you don’t get any reply form us, your posting could have been omitted so please leave the message again.

If there is any inconvenience or thing to change please let us know, we will try to solve the problem.

Number Title Author Date Views
1019
Question Secret New
Author Angelie Date 2017.04.30 Views 1
Angelie 2017.04.30 1
1018
My order Secret
Author sabbatha Date 2017.04.29 Views 1
sabbatha 2017.04.29 1
1017
VAMPIRE KHAN Secret
Author salamandra Date 2017.04.28 Views 1
salamandra 2017.04.28 1
1016
Order #2833 shipping Secret
Author Zellstudio Date 2017.04.28 Views 1
Zellstudio 2017.04.28 1
1015
Bermann order Secret
Author salamandra Date 2017.04.28 Views 2
salamandra 2017.04.28 2
1014
Second payment sent! Secret
Author LeXarius Date 2017.04.28 Views 1
LeXarius 2017.04.28 1
1013
question about made to order fashion dolls Secret
Author inti0301 Date 2017.04.28 Views 4
inti0301 2017.04.28 4
1012
Order # 2713 Secret
Author maitalia Date 2017.04.27 Views 3
maitalia 2017.04.27 3
Re:Order # 2713 Secret
Author dollshecraft Date 2017.04.28 Views 3
dollshecraft 2017.04.28 3
1011
This is the first time I am buying your event dolls, and I place my order on 4/24 before the dead line Secret
Author wong89 Date 2017.04.27 Views 2
wong89 2017.04.27 2
1010
About my orders Secret
Author Arinkas Date 2017.04.27 Views 2
Arinkas 2017.04.27 2
1009
Question abou order #2345 Secret
Author maitalia Date 2017.04.26 Views 2
maitalia 2017.04.26 2
1008
Question Secret
Author izu23zun2 Date 2017.04.26 Views 3
izu23zun2 2017.04.26 3
Re:Question Secret
Author dollshecraft Date 2017.04.28 Views 2
dollshecraft 2017.04.28 2
1007
Order #2442 question Secret
Author Dmitriy Puzak Date 2017.04.25 Views 4
Dmitriy Puzak 2017.04.25 4
Re:Order #2442 question Secret
Author dollshecraft Date 2017.04.28 Views 2
dollshecraft 2017.04.28 2
Re:Re:Order #2442 question Secret
Author Dmitriy Puzak Date 2017.04.28 Views 3
Dmitriy Puzak 2017.04.28 3
1006
Order #2940 cancellation Secret
Author Maaria Date 2017.04.25 Views 10
Maaria 2017.04.25 10
Re:Order #2940 cancellation Secret
Author dollshecraft Date 2017.04.28 Views 3
dollshecraft 2017.04.28 3
Re:Re:Order #2940 cancellation Secret
Author Maaria Date 2017.04.28 Views 1
Maaria 2017.04.28 1
1005
2nd payment order #3144 Secret
Author xelios Date 2017.04.25 Views 4
xelios 2017.04.25 4
Re:2nd payment order #3144 Secret
Author dollshecraft Date 2017.04.28 Views 3
dollshecraft 2017.04.28 3
New