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Q&A

We welcome your inquiries. The DollShe craft English site is operated by a professional translator. If there seems to be a mistranslation or if there is something you do not understand, please do not hesitate to contact us.

Q&A operations

1. English posting>Translated into Korean by a professional translator.
2. Korean translation of the posting>DollShe craft responds in Korean.
3. Korean response>Translated into English by a professional translator.
4. English translation of the response to the posting is uploaded onto the Q&A section.
5. Response completed

It takes 1~2 days for us to process your inquiry. Our response will be delayed on Korean national holidays, Saturdays, and Sundays.

We generally provide a response in 1-2 days for those posts submitted between Monday 9 a.m. and Friday 6 p.m. A response may take longer for those posts submitted between Friday 6 p.m. and Monday 9 a.m. and on Korean national holidays.

Please leave a new posting on our Q&A page as much as possible

There is no alarm function for posting so some posting could be omitted without checking if the pages go over. We check every page but sometimes we would be not be able to see every new reply on the original post that had written for a long time. We recommend you leave simple question on the Q&A page and if have many things to write then please email us. We can save all email get from you so omitted problem won’t happen.

We are sorry to bother you but except weekend, if you don’t get any reply form us, your posting could have been omitted so please leave the message again.

If there is any inconvenience or thing to change please let us know, we will try to solve the problem.

Number Title Author Date Views
1207
About the schedule Secret
Author qujiehan Date 2017.06.25 Views 2
qujiehan 2017.06.25 2
1206
#3458 question about alter order Secret
Author Louis Date 2017.06.25 Views 2
Louis 2017.06.25 2
Re:#3458 question about alter order Secret New
Author dollshecraft Date 2017.06.26 Views 1
dollshecraft 2017.06.26 1
1205
Order #3119
Author susan Date 2017.06.25 Views 5
susan 2017.06.25 5
1204
ORDER #2534 Secret
Author Elvira Date 2017.06.24 Views 2
Elvira 2017.06.24 2
1203
Colour for order #3491
Author zoziejane Date 2017.06.23 Views 7
zoziejane 2017.06.23 7
1202
My Order : Air mail Secret
Author robhenry Date 2017.06.23 Views 2
robhenry 2017.06.23 2
1201
Order #2998 Secret
Author Resh Date 2017.06.22 Views 2
Resh 2017.06.22 2
1200
Order # 3037. Secret
Author sombis Date 2017.06.22 Views 2
sombis 2017.06.22 2
1199
Order #3416
Author Attali90@mail.ru Date 2017.06.22 Views 13
Attali90@mail.ru 2017.06.22 13
Re:Order #3416 Secret New
Author dollshecraft Date 2017.06.26 Views 1
dollshecraft 2017.06.26 1
1198
Payment on order #3099 and a couple of questions. Secret
Author maitalia Date 2017.06.22 Views 3
maitalia 2017.06.22 3
Re:Payment on order #3099 and a couple of questions. Secret New
Author dollshecraft Date 2017.06.26 Views 1
dollshecraft 2017.06.26 1
1197
Order #2408 Secret
Author Tatiana Date 2017.06.22 Views 5
Tatiana 2017.06.22 5
Re:Order #2408 Secret New
Author dollshecraft Date 2017.06.26 Views 2
dollshecraft 2017.06.26 2
1196
Order #2829 Secret
Author AnnieStar Date 2017.06.21 Views 3
AnnieStar 2017.06.21 3
Re:Order #2829 Secret New
Author dollshecraft Date 2017.06.26 Views 1
dollshecraft 2017.06.26 1
1195
5motif Secret
Author salamandra Date 2017.06.21 Views 4
salamandra 2017.06.21 4
Re:5motif Secret New
Author dollshecraft Date 2017.06.26 Views 1
dollshecraft 2017.06.26 1
1194
Order #3458
Author Louis Date 2017.06.21 Views 14
Louis 2017.06.21 14
Re:Order #3458 Secret New
Author dollshecraft Date 2017.06.26 Views 1
dollshecraft 2017.06.26 1
1193
Thank you! Предложить исправление Secret
Author Tatyana Date 2017.06.20 Views 4
Tatyana 2017.06.20 4
Re:Thank you! Предложить исправление Secret
Author dollshecraft Date 2017.06.23 Views 1
dollshecraft 2017.06.23 1
New