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Notice for the last delivery schedule

All orders that have been delayed will be shipped in 3 months.
We are sorry that there is the period difference between order turns and shipping turns. The casting orders depend on the type of dolls due to following reasons.

1. Dark color is only available to be cast under 5 bodies from the original mold.
2. We cannot expect the durability of silicon mold. We need time to recover the damaged silicon mold so delaying can happen during the production.
3. The body is 14 types and Head is 20 types in which we are casting.

Also we offer 27 types of colors. There are too many options to cast in order.
We are so sorry for that again. This is for delivery in a short time as much as we can do it efficiently.

We hope you understand this actuality.
Here is a schedule for every type of doll.

28M Classic – Takes 3 months
26F Classic – Takes 1 month
18M Classic – Takes 3months
8B Classic – Takes 2 months
6G Classic – Takes 2 months

28M Fashion – Takes 3 months
26F Fashion – Takes 1 month
18M Fashion – Takes 3months
8B Fashion – Takes 5 months
6G Fashion – Takes 5 months

Someone who wants to order, please refer to the schedule.
There would be a changing in the schedule depending on the amount of orders.

We are sorry that we have been making you wait for a long time with trust and patience. We will do our best to try and make the delivery earlier.

8 comments

  • Gabriele Schmeckenbecher

    That means that my Arsene order from January still takes another 3 month??? Why do you accept order and launch new events after events although you do not have the capacity to handle all?

    • Dear Gabriele Schmeckenbecher,

      I am sorry that I have to inform you about the delivery being delayed several times even though you are one our loyal customer.
      I didn’t mean to make a new event. I planned to opened the sale until the dolls that we have made so far are sold out but While we are offering all line up limited sale there has been a lot of orders so we changed the way of taking orders. We decided to taking Limited time orders of all line up dolls at a limited quantity.

      Once inspiration pops up in my mind I can make several dolls at a time.
      However, If there is no motivation, it’s hard for me to make a new doll.
      There are some dolls that haven’t been completed and are waiting their turn.
      I have worked hard when the original form was not completed and my health got worse. I’m trying not to push myself while I’m working currently.

      Your Arsene will also be completed in a month and we will try to send it in 2~3months.
      I am sorry again that the delivery has been delayed several times.
      I will try to keep this promise with you.

      Have a wonderful day.

      Sincerely yours,
      DollShe-Ki-yong
      DollShe Craft CEO/Master Sculptor

  • I am confused, you say one month (for previous person) but then say it would arrive in 3 months. So production is 1-3 months, but then we wait another 2-3? So we wait six?

    If this is the case, I am going to need to cancel one of my orders!

    • Dear Mon Kordasiewicz,

      This is Mr. Kim the website manager of Dollshe Craft.

      The shipping schedule depends on dolls.
      Two of your dolls are done and we are getting ready to sent them to you in this week.
      We will give you more detail via email.

      Have a wonderful day.

      Sincerely yours,
      DollShe craft

  • Gabriele Schmeckenbecher

    You said “However, If there is no motivation, it’s hard for me to make a new doll.
    There are some dolls that haven’t been completed and are waiting their turn.
    I have worked hard when the original form was not completed and my health got worse. I’m trying not to push myself while I’m working currently. ”
    But on the other side you launch the new Caprio projekt. That makes me quiet astonished. You have no motivation to finish the dolls that are already ordered and people like me paid a lot of money for and waiting since January? And your health problems do not interfere with the new project? Won´t it be more fair to finish the paid for orders first?
    Sorry to bother you again. But I got quiet sad about this “no motivation” argument.

    • First of all, I’m sorry to my customers who have been waiting for a long time but still support us.

      However, I think I should make everything clear about your misgivings about the new project.

      As a Master Sculptor, my schedule and Dollshe Craft dolls producing schedule is different. My schedule is making a prototype of the doll. Currently I am done producing the prototype and sent it to the casting company, that was my schedule.
      I am proceeding with several new projects at the same time. Sometimes it could be a non-discloser or a discloser Order-made BJD like Leonardo Di Caprio.
      We are currently taking preorders for Order-made BJD for Leonardo Di Caprio.

      I respect customers opinion who worried about us so I decided to defy this project for a while.

      My health problem is severe itching from immune disorders that is called Dyshidrotic eczema. It makes blisters and bleeding. Excessive stress and irregular lifestyle have made this problem.
      So I have tried to follow my schedule to my irregular life style to regular one.
      I can’t avoid the problem but currently I’m able to manage my work so whenever I get better I work hard on my dolls.
      I want to stop work for a while and have a rest but I can’t do it until I finish my plan next year. Relaxing makes me get more stress.

      As the shipping notice, the dolls we have taken orders for so far will be shipped in 3 months. The incomplete prototype will be done in a month and I will release new non-discloser dolls afterwards.

      Sorry for making you worry. I will let you know our schedule earlier.
      It will not happen again.

  • I can’t help but feel increasingly frustrated by the wait times on dolls, especially when you have stated you are behind in fulfilling orders and then release yet another sale event, or another new doll. I, along with others, waited 10 months for the original Amanda pre-order, then 1 year for the fashion dolls, i have waited 5+ months for other normal dolls, and now its already been 8 months and counting for Arsene.

    i have waited patiently for every doll, but feel extremely frustrated everytime i see a new sale or event. You promised after the Amanda wait that you wouldn’t open sales on dolls until they were fully ready to be cast so there wouldn’t be long waits again and from the looks of your reply to the person above, its going to be another 2-3 months for Arsene which will take it to 10-11 months at least?

    Also, original Amanda pre-order customers are still waiting on the ‘bonus’ order items (lipstick and make up compact) to be finished and sent out. numerous new dolls have been released but still no sign of promised items from well over 1 year ago? Will we ever get the pre-order bonus items or has that just been forgotten? i hope not 🙁

    • First of all, I’m sorry to my customers who have been waiting for a long time but still support us.

      However, I think I should make everything clear about your misgivings about the new project.

      As a Master Sculptor, my schedule and Dollshe Craft dolls producing schedule is different. My schedule is making a prototype of the doll. Currently I am done producing the prototype and sent it to the casting company, that was my schedule.
      I am proceeding with several new projects at the same time. Sometimes it could be a non-discloser or a discloser Order-made BJD like Leonardo Di Caprio.
      We are currently taking preorders for Order-made BJD for Leonardo Di Caprio.

      I respect customers opinion who worried about us so I decided to defy this project for a while.

      My health problem is severe itching from immune disorders that is called Dyshidrotic eczema. It makes blisters and bleeding. Excessive stress and irregular lifestyle have made this problem.
      So I have tried to follow my schedule to my irregular life style to regular one.
      I can’t avoid the problem but currently I’m able to manage my work so whenever I get better I work hard on my dolls.
      I want to stop work for a while and have a rest but I can’t do it until I finish my plan next year. Relaxing makes me get more stress.

      As the shipping notice, the dolls we have taken orders for so far will be shipped in 3 months. The incomplete prototype will be done in a month and I will release new non-discloser dolls afterwards.

      Sorry for making you worry. I will let you know our schedule earlier.
      It will not happen again.

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